At, At Door Healthcare, we are proud to be an approved provider for the Commonwealth Coordinated Care Plus (CCC Plus) Waiver, a Medicaid-funded program that supports individuals with complex medical needs or disabilities who wish to receive long-term services and supports in the comfort of their own home. Our services are delivered in full compliance with Virginia Medicaid regulations and are tailored to promote safety, independence, and dignity.

Overview of CCC Plus Waiver Services We Provide:

1. Personal Care Services
   • Assistance with Activities of Daily Living (ADLs) such as bathing, dressing, toileting, grooming, and mobility
   • Support with Instrumental Activities of Daily Living (IADLs) like meal preparation, laundry, light housekeeping, and medication reminders
   • Delivered by trained, certified caregivers under the supervision of a registered nurse
2. Respite Care Services
   • Temporary relief for unpaid primary caregivers
   • Services provided in the client’s home on a short-term basis, including personal care, companionship, and supervision
   • Customized scheduling based on caregiver needs and client care plans
3. Supervision and Safety Monitoring
   • Caregivers ensure that clients remain safe in their home environment, helping to prevent falls, medication errors, or other risks

How We Ensure Compliance with Virginia Medicaid Guidelines:

• Individualized Service Plans
  Each client enrolled in the CCC Plus Waiver receives a customized care plan developed in collaboration with their Managed Care Organization (MCO), primary care provider, and caregiver (if applicable). This plan outlines the scope and frequency of services based on the client’s medical and personal needs.
• Qualified and Trained Staff
  All direct care workers are trained, screened, and credentialed according to DMAS (Department of Medical Assistance Services) requirements. They are supervised by licensed nursing staff who conduct regular assessments and quality checks.
• Consumer-Directed and Agency-Directed Models
  We offer both service delivery options:
  • Agency-Directed: At Door Healthcare manages and assigns certified caregivers directly.
  • Consumer-Directed: Clients or their designated representatives choose and manage their own caregiver (often a family member), with service facilitation provided by our qualified coordinators.
• Electronic Visit Verification (EVV)
  We utilize state-approved EVV systems to accurately document caregiver arrival and departure times, ensuring service accountability and compliance with Medicaid mandates.
• Ongoing Monitoring and Communication
  We maintain regular contact with clients, families, and care managers to adjust services as needed, conduct reassessments, and ensure that care remains aligned with the client’s evolving needs and Virginia Medicaid standards.

At At Door Healthcare, our mission is to empower individuals with long-term care needs to live safely, comfortably, and independently at home. Through our CCC Plus Waiver services, we provide not only high-quality care but also peace of mind to families across Central Virginia.

How At Door Healthcare Provides Personal Care Services

At, At Door Healthcare, we are dedicated to delivering high-quality, compassionate Personal Care Services to individuals across Central Virginia who need hands-on support with daily living activities. Our services are structured to meet the standards set by Virginia Medicaid and the CCC Plus Waiver program, ensuring each client receives care that is both compliant and tailored to their unique needs.

Our Approach Includes:

• Individualized Care Planning
  Each client begins with a personalized intake process, where we assess their physical, emotional, and daily living needs. Based on this, our care coordinators and nurses develop a customized care plan that outlines the level and type of support required.
• Trained and Qualified Caregivers
  Our caregivers are thoroughly screened, trained, and supervised to provide professional and compassionate care. They assist with:
  • Bathing, grooming, and hygiene
  • Dressing and toileting
  • Mobility and transfer support
  • Meal preparation and feeding assistance
  • Medication reminders
  • Light housekeeping
  • Emotional support and companionship
• Flexible Service Delivery Models
  At Door Healthcare offers both Agency-Directed and Consumer-Directed models:
  • Agency-Directed: We assign and manage trained caregivers to deliver services according to the care plan.
  • Consumer-Directed: Clients have the option to choose and direct their own caregiver (often a family member or trusted individual), with our agency providing oversight and support through a certified Service Facilitator.
• Ongoing Monitoring and Support
  Our nurses and care coordinators regularly monitor client progress, ensure compliance with care plans, and make adjustments as needed. We maintain open communication with clients and families to ensure satisfaction and safety.
• Compliance and Documentation
  We use secure Electronic Visit Verification (EVV) systems to track caregiver hours, ensure service delivery accuracy, and remain compliant with all Medicaid and state requirements.

At Door Healthcare is committed to helping individuals remain safe, independent, and comfortable in their own homes. Whether you are Medicaid-eligible or exploring private pay options, we are here to guide you every step of the way.

How At Door Healthcare Provides Respite Care Services

At At Door Healthcare, we understand the physical, emotional, and mental demands placed on family caregivers. To support both caregivers and care recipients, we offer Respite Care Services that meet the standards set by Virginia Medicaid, including the CCC Plus Waiver and other qualifying programs.

Our Respite Care Approach:

• Temporary, High-Quality Relief for Caregivers
  Respite Care through At Door Healthcare provides temporary, short-term relief to unpaid primary caregivers. During these scheduled breaks, our trained caregivers step in to provide safe, reliable, and compassionate care for the individual.
• Services Provided During Respite Care Include:
  • Assistance with Activities of Daily Living (ADLs) such as bathing, dressing, toileting, and mobility
  • Meal preparation and feeding support
  • Medication reminders
  • Companionship and supervision
  • Safety monitoring to prevent accidents or health risks
• Personalized Care Plans
  We work closely with families and case managers to develop individualized care plans that match the needs of the care recipient, ensuring continuity of care even during the caregiver’s absence.
• Flexible Scheduling
  Respite services can be scheduled based on the caregiver’s needs—ranging from a few hours per day to multiple days at a time—and are delivered in the client’s home to maintain comfort and familiarity.
• Trained, Screened Care Professionals
  All At Door Healthcare caregivers are trained, background-checked, and equipped to handle various medical and personal needs within the scope of non-medical home care. Services are provided under the supervision of a registered nurse as required by Medicaid guidelines.
• Medicaid-Compliant Service Delivery
  Our Respite Care Services follow all requirements under Virginia’s Medicaid and CCC Plus Waiver programs. We utilize Electronic Visit Verification (EVV) systems to ensure accurate service tracking and compliance with all state regulations.

At Door Healthcare is committed to supporting family caregivers and their loved ones by providing dependable, high-quality Respite Care. Whether you’re caring for a loved one with chronic health needs, disabilities, or age-related limitations, we’re here to give you peace of mind and much-needed support.